RETURNS:
Any material returned must have a return authorization number to be considered for credit. Material returned for credit is subject to: A) 15% restocking charge or $25.00, whichever is greater, if the product is unopened and returned within 90 days of shipment. OR B) 25% or $35.00, whichever is greater, if opened or returned over 90 days from shipment. Returns resulting from errors by the seller will not be subject to these charges. Shipments not covered by a valid RMA number may be subject to refusal of delivery. Returned product shall be received in original packaging: New and Unused. No returns allowed on product over 180 days (six months from shipment date). Custom products are not returnable for credit. Freight or other costs incurred in restocking will be deducted from the product credit memo. Return of nonstocked items is subject to manufacturer’s acceptance. Returned material must be shipped prepaid.