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Our Values Statement

Kele, Inc. is a customer focused, results driven, continuously improving organization that bases all that it does on building trusting relationships both internally and externally.

At Kele, there is nothing wrong with being obsessed. . . so long as it’s with our values! Everything we do must focus on providing outstanding customer service to all of those we serve, both internally and externally. No matter what an associate’s role is here at Kele, each associate’s job impacts our customers. To this end we consider our associates to be our most valuable resource. We want our associates to think of our company as a dynamic and rewarding place in which to work!

Every member of the Kele team plays a key role in our mantra of: “We Make It Easy.”

Our associates must be committed to the following:
  • Acting in a professional and courteous manner toward our customers, our vendors, fellow associates, and our communities. (Being Customer Focused) 
  • Performing our duties and responsibilities in a competent, prompt, and professional manner. (Building Trusting Relationships) 
  • Doing the very best we can in all that we do. (Being Results Driven) 
  • Striving to get better at whatever we are doing. (Seeking Continuous Improvement) 

A Great Place to Work

In addition to offering competitive salaries, tuition reimbursement, and opportunities for career progression, we offer a large selection of benefits to help promote our associates’ health and well being, including:
  • Medical, vision, and dental insurance 
  • 401(k) with company match 
  • Short and long term disability insurance 
  • Basic life and AD&D 
  • Supplemental life insurance 
  • Employee Assistance Program (EAP) 
  • Paid time off 
  • Company paid holidays 

A Great Place to Play

At Kele, we believe in working hard, but we also value a work/life balance. Not only do our associates receive paid time off and company paid holidays, we also regularly provide opportunities for our associates to attend local events, such as concerts and professional sporting events. 

A Great Place to Serve

Kele believes in serving the community. We partner with local nonprofit organizations such as Youth Villages, American Cancer Society, and the Ronald McDonald House, to provide our associates with the opportunity to volunteer and give back to the communities in which we live and work.

If you want to be part of an organization that provides a great place to work, play, and so much more, then Kele may be the place for you!
Kele Careers Divider 
 
Senior Director, Marketing - Memphis, TN      
 
The Senior Director of Marketing is responsible for growing Kele’s digital footprint. This leader will be collaborating cross-functionally to grow and manage all aspects of Kele’s performance marketing business to include strategizing, planning, developing, and executing media plans, content plans, overseeing the generation of promotional campaigns, third party channels, monitoring performance analytics, website traffic, and product performance. This role is responsible for leading and implementing company-wide strategies that “make it easy” for our customers to find us and do business with us.
 
Essential Responsibilities: 
  • Defines, leads, and implements marketing & third-party campaign strategies across multiple digital channels, generating incremental revenue for Kele;
  • Designs top of funnel strategy expanding Kele’s addressable audience and leads team to implement. This will involve advanced segmentation of unknown audiences and future management via ADP;
  • Manages paid media strategy and SEO to ensure Kele consistently ranks #1 on Google;
  • Builds out Kele’s lead generation practice and connects to offline/sales channels;
  • Designs and leads customer-focused loyalty/onboarding and customer lifecycle programs for all account sets. Leads teams to automate these programs and incorporates business intelligence to ensure success;
  • Runs strategy and execution of Kele’s Amazon presence (Ads and eCommerce);
  • Leads Marketing/Business Intelligence practice in relation to customer intelligence. Delivers intelligence across the business to improve the ability to serve our customers;
  • Serves as Marketing Lead to the Product Management Team. This leader is responsible for organizing, displaying, and promoting products across channels;
  • Manages the Kele brand across touchpoints and is a key player in the execution of the Kele integration strategy;
  • Responsible to grow, expand, and monetize the Kele Co-op program;
  • Serves as team lead for execution of Salesforce.com product strategy evolution;
  • Is a key component in growing the Company’s ecommerce footprint, working cross-functionally with teams to ensure quality assurance (QA) and timely publishing of paid media, web, and third-party content;
  • Directs integrated campaigns that will deliver an increase in conversion rates, overall order size, and managing margin performance across a variety of product lines.
  • Owns and manages internet marketing solutions, social media advertising, search engine optimization (SEO), and other monitoring methodologies and analytics;
  • Derive and share marketing intelligence across the organization, enabling the Company to contact the right customer at the right time with the right message;
  • Manage and drive large-scale corporate initiatives and pull in other critical stakeholders from sales, tech services, product, operations etc.;
  • Build business cases, marketing plans and ROI models that clearly define growth opportunities;
  • Translates overall marketing success to corporate/business success; regularly report health to C-level executives.
 
Preferred Qualifications:   
  • Undergraduate/bachelor's degree and applicable certification(s);
  • Minimum of seven years of directly related work experience;
  • Experience in managing multiple major projects concurrently;
  • Experience designing and leading the execution of internally focused change strategies;
  • Experience with eCommerce development and large-scale integrations;
  • Ability to effectively communicate with and influence stakeholders at all levels.
  
To apply for the role of Senior Director, Marketing, please send your resume to hr@kele.com.   

Sales Manager - Memphis, TN      
 
The Sales Manager plans, directs, and coordinates the sale of Kele's products and/or services by performing the following duties personally or through subordinate team members.
 
Essential Responsibilities: 
  • Manages and directs the daily activities and long-term success of assigned sales team through coaching, training, development, and performance management to achieve sales goals
  • Develops leads and maintains Account management - leads for assigned team
  • Develops sales campaigns to ensure the profitable growth and expansion of company products and/or services within assigned markets
  • Achieves satisfactory profit/loss ratio and share of market performance in relation to pre-set standards and industry trends
  • Develops, implements, and monitors department operating policies and procedures to ensure effective and efficient production while meeting company mission
  • Analyzes sales statistics and prepares sales reports
  • Reviews market analyses to determine customer needs and volume potential;
  • Assigns tasks, follows-up, answers questions, and gives instructions as needed to meet customer needs
  • Supports the achievement of customer service and sales metrics by holding associates accountable for their performance and leveraging a balanced approach to providing targeted feedback
  • Meets key performance indicator metrics for call performance measurements and sales goals through development, training, and support of associates
  • Addresses and resolves team members internal concerns and questions
 
Preferred Qualifications:   
  • Undergraduate degree, preferably in an engineering discipline, and applicable certification(s)
  • Minimum of seven years related work experience, with at least 3 years in a sales leadership role
  • A general working knowledge of BAS industry
  • Knowledge of BAS applications and products
  
To apply for the role of Sales Manager, please send your resume to hr@kele.com.   

Business Development Executive - Memphis, TN      
 
The primary role of the Business Development Executive is to generate revenue from potential customers and increase wallet share of existing customers by networking, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company. The Business Development Executive works with mid and senior level management, inside sales executives, marketing, and technical staff.
 
Essential Responsibilities: 
  • Actively promotes Kele’s products and services utilizing ASLAN Sales principles by communicating Kele’s value propositions to customers;
  • Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service;
  • Directs, monitors, and consolidates Salesforce data to jointly develop account strategies and tactics with the team;
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer and Kele’s shared goals;
  • Proactively conducts sales calls utilizing probing questions to identify customer needs and opportunities, learn about customer’s business, our competitor’s actions, and the BAS industry;
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quote & quote follow up;
  • Develops and implements sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account;
  • Collaboratively works with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities;
  • Works with technical staff and other internal colleagues to meet customer needs;
  • Sets up business reviews between customer decision makers and Company’s’ Practice Leaders/Principals;
  • Works with team to develop proposals that speak to customers’ needs, concerns, and objectives;
  • Handles objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion;
  • Presents new products and services that fit the markets to enhance new and existing relationships;
  • Identifies opportunities for campaigns, services, and distribution channels that will lead to an increase in sales;
  • Uses knowledge of the market and competitors, to identify and develop the company’s unique selling propositions and differentiators;
  • Develops a thorough knowledge of products in the Kele catalog and other products our vendors offer;
  • Participates in training opportunities and self-study to increase product and industry knowledge and improve personal performance;
  • Works to build partnerships with domestic exporters to provide material to international customers;
  • Works to build partnerships with joint ventures to provide material to each key International market;
  • Tracks and records activity on accounts and help to close deals to meet targets; and
  • Creates and maintains account management and opportunity management plans.
 
Preferred Qualifications:   
  • Undergraduate/bachelor's degree;
  • Minimum of five years of related work experience; and
  • Must have knowledge of the BAS industry to include the role of Kele’s customers, consultants, contractors, and end users as well as a basic knowledge of BAS applications and products and/or have complete knowledge of Kele’s catalog.
  
To apply for the role of Business Development Executive, please send your resume to hr@kele.com.   

Senior Sales Consultant - Memphis, TN    
 
The Senior Sales Consultant generates revenue from potential customers and increases wallet share of existing customers by networking, calling or other means. They grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company.
 
Essential Responsibilities: 
  • Actively promotes products and services utilizing ASLAN Sales principles and communicating value propositions to customers.
  • Provides exceptional personal customer service to all internal and external customers.
  • Directs, monitors, and consolidates Salesforce data in order to jointly develop account strategies and tactics with the team.
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and Kele’s shared goals.
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry.
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quotes and quote follow up.
  • Supports sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account.
  • Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities.
  • Follows all pricing guidelines in issuing product quotes and develops/maintains a thorough understanding of processes and procedures.
  • Develops a thorough knowledge of products in the Kele catalog as well as products our vendors offer.
  • Participates in training opportunities and self-study to increase product and industry knowledge and to improve personal performance.
 
Preferred Qualifications:   
  • Undergraduate/bachelor's degree.
  • Minimum of five years of related work experience.
  • General working knowledge of the BAS industry and basic knowledge of BAS applications and products.
  • Ability to demonstrate a proficiency in customer service skills and proactive telephone selling skills, with the ability to interpret customer responses.
  
To apply for the role of Senior Sales Consultant, please send your resume to hr@kele.com.   


Sales Consultant - Memphis, TN    
 
The Sales Consultant generates revenue from select accounts and increases wallet share of existing customers by networking, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company.
 
Essential Responsibilities: 
  • Actively promotes Kele’s products and services utilizing ASLAN Sales principles and communicating Kele’s value propositions to customers.
  • Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service.
  • Directs, monitors and consolidates Salesforce data in order to jointly develop account strategies and tactics with the team.
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and Kele’s shared goals.
  • Proactively conducts sales calls, utilizing probing questions to identify customer needs and opportunities, learn about the customer’s business, our competitors’ actions and the BAS industry.
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quotes and quote follow up.
  • Receives and services inbound calls from team-affiliated customers while periodically handling roll-over calls from other teams as call volumes dictate .
  • Daily completion of cases assigned to the respective team queue.
  • Supports sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account.
  • Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities.
  • Follows all pricing guidelines in issuing product quotes and develops/maintains a thorough understanding of Kele’s processes and procedures.
  • Develops a thorough knowledge of products in the Kele catalog as well as products our vendors offer.
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance.
 
Preferred Qualifications:   
  • Two to four years of undergraduate work, associate's degree or applicable certification;
  • Minimum of two years of related work experience;
  • Knowledge of the BAS industry to include the role of Kele’s customers, consultants, contractors, and end users as well as a basic knowledge of BAS applications and products and/or have complete knowledge of Kele’s catalog; and
  • Must also be able to demonstrate a proficiency in customer service skills and proactive telephone selling skills, with the ability to interpret customer responses.
  
To apply for the role of Sales Consultant, please send your resume to hr@kele.com.   

Customer Care Representative - Memphis, TN    
 
Works with all Sales and Customer Care team members to proactively meet our customers’ expectations by delivering exceptional customer service to all accounts.
 
Essential Responsibilities: 
  • Actively promotes products and services utilizing ASLAN sales principles and communicates Kele’s value propositions to customers;
  • Provides exceptional personal customer service to all internal and external customers;
  • Completes, maintains, and processes pertinent paperwork and records;
  • Sets up new customer accounts;
  • Completes outbound calls to customers for payment information;
  • Escalates complex cases to senior customer service team;
  • Releases web holds from orders;
  • Reviews EDI orders and releases holds;
  • Forwards EDI discrepancies to senior customer service team for resolution;
  • Enters portal orders;
  • Inputs address information into Amazon orders;
  • Rotate with front desk duties;
  • Acts as an overflow resource for Salesforce team cases;
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance.
Preferred Qualifications:   
  • High School diploma or equivalent;
  • Minimum one year related work experience;
  • Ability to learn and use company software.
  
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com.   

Distribution Clerk I - Memphis, TN    
 
The Distribution Clerk is expected to demonstrate the ability to work in a safe manner, ensure accuracy in all transactions, and meet or maintain the position’s production requirements.
 
Essential Responsibilities – Picking - Replenishes and picks customer orders while maintaining a neat and orderly work environment within establishments by performing the following duties: 
  • Uses RF equipment to pick customer orders, work orders, shipping orders, or replenishments as well as determining items to be moved, gathered, or distributed while maintaining production standard;
  • Conveys materials and items from receiving areas/conveyor belt to stocking or other storage areas;
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as home location, size, type, style, color, or product code;
  • Picks customer orders from stock and places orders on pallets or carts, or conveys orders to packing station or shipping department;
  • Verifies materials are marked with identifying information;
  • Opens boxes, pallets and other containers;
  • Counts items for distribution within DC to ensure conformance to company standards;
  • Uses handheld RF equipment to enter records; and
  • Can be certified to drive electric lift to transport stored items from stock locations to shipping stations.
 
Essential Responsibilities – Inbound - Receives, stores, and issues equipment, material, supplies, merchandise, or parts and compiles stock records in warehouse by performing the following duties: 
  • Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or packing list and examines stock to verify conformance to specifications
  • Communicates inaccuracies on inbound SKU’s to Receiving Supervisor and stages freight in question as directed (OSD storage), marking paperwork as needed
  • Stores articles in bins, on floor, or on shelves, according to identifying information such as part number, size, system directions or type of material
  • Transfers receipts to stocking zone, storing in overstock if needed; completes put away of non-conveyable receipts
  • Handles inbound personal packages as directed (keeps log and forwards to mail room)
  • Verifies inbound items are shelf/saleable ready; labels/re-packs as needed
  • Stocks parts transferred from other facilities and fills out internal documents as needed
  • Opens, logs, and transfers returned goods to the Returns department and helps re-box and stock large returned goods
  • Forwards return transfer documents to Receiving Supervisor for adjustments
  • Cuts stock to size to fill order
  • Moves or transports material or supplies to other departments
  • Helps Zone Pickers with large items requiring the use of powered lifts
  • Back up domestic shipping as needed
 
Preferred Qualifications:   
  • High School diploma or equivalent; and  
  • Ability to lift /move up to 20 pounds and occasionally lift/move up to 70 pounds 
  
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com.   

Account Executive (Industrial) - Chicago, IL    
 
The Account Executive is responsible for generating revenue from potential industrial process customers and increasing wallet share by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company. The Account Executive works with senior level management, business development managers, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Uses company provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions, our technology and the customer’s industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, calendar activity, quote, opportunity and project lead follow up monthly, quarterly and annually
  • Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree preferred
  • Minimum of five years of related work experience
  • Technical, electrical and mechanical aptitude
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • Excellent communication skills
  • Ability to travel occasionally
  • Valid driver’s license and clean driving record   
 
To apply for the role of Account Executive, please send your resume to hr@kele.com. 

Account Executive (Industrial) - Portland, OR   
 
The Account Executive is responsible for generating revenue from potential industrial process customers and increasing wallet share by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company. The Account Executive works with senior level management, business development managers, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Uses company provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions, our technology and the customer’s industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, calendar activity, quote, opportunity and project lead follow up monthly, quarterly and annually
  • Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree preferred
  • Minimum of five years of related work experience
  • Technical, electrical and mechanical aptitude
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • Excellent communication skills
  • Ability to travel occasionally
  • Valid driver’s license and clean driving record
  
To apply for the role of Account Executive, please send your resume to hr@kele.com. 

Account Executive (BAS) - Portland, OR      
 
The primary role of the Account Executive is to generate revenue from potential commercial and/or industrial customers and increase wallet share of existing customers by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company. The Account Executive works with mid and senior level management, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Provides exceptional personal customer service to all internal and external customers
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quote and quote follow-up monthly, quarterly and annually
  • Develops and implements sales strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Handles objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
  • Works with mid- and senior-level management on business trends in order to develop new services, products, and distribution channels
  • Identifies opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
  • Using knowledge of the market and competitors, identifies and develops the company’s unique selling propositions and differentiators
  • Tracks and records activity on accounts in order to close deals and meet targets
  • Creates and maintains account management plan for all assigned accounts
 
Preferred Qualifications:   
  • Minimum of 5 years of related experience and thorough knowledge of BAS applications, products and market, to include the solutions/services the company provides, the company’s competitors, customers, consultants, contractors, and end users
  • Undergraduate/bachelor’s degree preferred; high school diploma or equivalent required
  • Proficiency in customer service skills, proactive telephone and face-to-face selling skills and the ability to interpret customer responses in order to increase business development and attain maximum wallet share
  • Advanced in Microsoft Office applications to include Word, Excel and Outlook; ability to learn and use company software
  • Ability to travel up to 100% of the time
  • A valid driver’s license and clean driving record
  
To apply for the role of Account Executive, please send your resume to hr@kele.com. 

Branch Service Support Specialist - Portland, OR     
 
The Branch Service Support Specialist will be responsible for answering and processing incoming phone calls from customers and other departments, providing exceptional service and assistance to our customers, entering orders and information into the company’s operating systems, maintaining warehouse operations and assisting with projects and clerical duties as needed.

Essential Responsibilities:  
  • Performs clerical and office duties as needed to support the branch
  • Enters and acknowledges quotes and orders placed via fax, mail, and e-mail
  • Answers incoming phone calls, qualifies those calls, and forwards them to the appropriate personnel/department
  • Responds to general account questions from customers via phone or email
  • Assists with product pricing in company's operating system
  • Coordinates training events and miscellaneous company events
  • Manages office technology to include phone system issues, printers and scanners, escalating issues to information technology support as needed
  • Maintains office supply inventory
  • Maintains a variety of manual and electronic documents, files, and records for the purpose of accurately documenting activities and/or providing materials and reliable resource information
  • Enforces policies and procedures to ensure efficient, effective and safe operations to include conducting regular workspace reviews for any safety issues and reporting results to Safety Team
  • Maintains all warehousing operations to include outbound shipping, inbound receiving and order fulfillment tasks
  • Opens, logs and transfers returned goods
  • Assists branch with a wide variety of projects as assigned
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Two years of administrative and/or customer service experience
  • Strong oral and written communications skills
  • Ability to use Microsoft applications (Word, Excel, Outlook)
  • Excellent data entry skills, with attention to detail
  • Initiative to take on new responsibilities and learn new things
  • Ability to lift and move up to 70 pounds
  
To apply for the role of Branch Service Support Specialist, please send your resume to hr@kele.com. 

Distribution Clerk I - Seattle, WA    
 
The Distribution Clerk is responsible for picking, shipping and receiving while ensuring safe and efficient warehouse operations.

Essential Responsibilities:  
  • Outbound shipping tasks to include verifying and keeping records on outgoing shipments and preparing items for shipment
  • Inbound tasks to include receiving, storing, and issuing equipment, material, supplies, merchandise, or parts and compiling stock records in the warehouse
  • Picking tasks to include replenishing and picking customer orders
  • Process warranties and returns
  • File shipping and receiving documents on a daily basis
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Basic computer skills
  • Ability to work in a safe manner while ensuring accuracy in all transactions and to meet and maintain the position’s production requirements
  • Ability to lift/move up to 20 pounds unassisted
  
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com. 

Director of Sales - Weymouth, MA     
 
The Director of Sales plans, directs, and coordinates the sale of the organization's products and/or services by performing the following duties personally or through assigned sales team.

Essential Responsibilities:  
  • Leads assigned sales team to achieve sales goals
  • Manages staffing, training, and performance evaluations for assigned sales team
  • Develops and executes sales plans to ensure the profitable growth and expansion of company products and/or services within assigned markets
  • Assigns customer responsibilities to sales team
  • Analyzes sales statistics to formulate policy and to assist sales staff in promoting the sale of the company’s products
  • Reviews market analyses to determine customer needs, volume potential and develops sales campaigns in conjunction with Marketing to accommodate goals of company
  • Makes suggestions and recommendations on pricing strategy to the Marketing department
  • Achieves satisfactory profit/loss ratio and share of market performance in relation to pre-set standards and to general and specific trends within the industry and the economy
  • Prepares periodic sales report showing sales volume and potential sales
  • Travels with team members to call on customers
  • Coordinates customer training schedule with Marketing department and vendors/trainers
  • Works with Marketing to ensure new products are highlighted to customers
  • Works with vendors to ensure their involvement and visits with sales team members and customers
  • Meets regularly with company leadership to discuss results and business plan to ensure top line revenue attainment
  • Meets regularly with sales team to review backlog and push product delivery
  • Works with sales and engineering to ensure win ratio on engineered bid projects
  • Discusses pricing strategies with leadership to ensure high win ratio and margin attainment
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree and applicable certification(s)
  • Minimum of seven years of related work experience
  • Proficiency in Microsoft Office as well as the ability to learn and use company software
  • Enhanced knowledge of BAS B2B sales concepts and a general working knowledge of BAS industry including the role of the company’s customers, consultants, contractors, and end users
  • Knowledge of BAS applications and products and/or complete knowledge of the company catalog
  
To apply for the role of Director of Sales, please send your resume to hr@kele.com. 

Solution Sales Specialist - Weymouth, MA     
 
The Solution Sales Specialist works with all branch team members to proactively meet our customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email.

Essential Responsibilities:  
  • Provide exceptional customer service to all customers both at the sales counter and on the phone
  • Address all sales backlog issues to ensure accurate & expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, and e-mail; monitor and release web orders as required
  • Proactively problem solve for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Assist customers with use and navigation of the company website and catalog
  • Place outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Act as an overflow resource for inbound sales calls providing quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Handle literature requests for catalogs, pricing, data sheets and other requested information
  • Resolve customer concerns pertaining to products and services
  • Develop a thorough knowledge of products in the company catalog and other products our vendors offer, participating in training opportunities and self-study to increase product and industry knowledge and improve personal performance
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of one year of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications
  
To apply for the role of Solution Sales Specialist, please send your resume to hr@kele.com. 

Application Engineer - Weymouth, MA     
 
The Application Engineer assists the engineering team in the design and development of project-specific automatic temperature control solutions and is involved in a wide range of engineered projects, implementing the newest technology in the building automation industry.

Essential Responsibilities:  
 
Pre-Design
  • Review project plans and specification documents and perform job specific take-offs to outline necessary mechanical equipment and controls 
  • Assist in the estimating and quoting process 
  • Perform valve and damper sizing calculations  
  • Develop valve and damper schedules  
  • Develop point lists and rough hand sketches of the various control systems identifying components and control strategies  
  • Develop a list of submittal drawings to be used as a guideline for system design  
  • Make contact with the customer and obtain all necessary mechanical equipment data sheets relative to the project  
  • Contact the mechanical consulting engineer to clarify system requirements, if necessary  
Control System Design
  • Transfer pre-design planning into detailed AutoCAD drawings to include wiring diagrams, control equipment model numbers, controller settings, component configuration requirements and detailed sequences of operation
  • Develop bill of materials
  • Generate and assemble the required submittal documents (AutoCAD drawings and component data sheets) and submit to customer for approval
  • After the submittal is returned from the customer, make necessary changes required as a result of the approval process
Closeout
  • Obtain “as built” changes from the field foreman reflecting any changes to the project
  • Generate Operation and Maintenance manuals prior to submitting them to the customer
  • Generate all other closeout documents that might be required   
 
 
Preferred Qualifications:    
  • Undergraduate/bachelor’s degree and applicable certification(s), including AutoCAD
  • Minimum of two years of related work experience
  • Advanced in Microsoft Office and AutoCAD as well as the ability to learn and use company software
  • Knowledge of HVAC systems and design
 
To apply for the role of Application Engineer, please send your resume to hr@kele.com. 

Sales Consultant - Dallas, TX   
 
The Sales Consultant works with all branch team members to proactively meet our customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email.

Essential Responsibilities:  
  • Assist walk-in customers and respond to inbound sales calls and emails
  • Place outgoing phone calls to customers in order to obtain required information to complete the sale of a previously ordered product or service
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate and expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, e-mail and/or customer’s electronic PO portal
  • Proactively problem solve for customers who have experienced an error with their order and follow up to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Support automation contractors with software licensing
  • Perform shipping, receiving and inventory duties as required
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of one year of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications and products and/or complete knowledge of company catalog
  
To apply for the role of Sales Consultant, please send your resume to hr@kele.com. 

Business Development Manager - Austin, TX    
 
The Business Development Manager is responsible for growing and retaining existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company as well as generating revenue from potential customers in their assigned territory by networking, calling or other means. This position also provides backup/overflow customer support at the branch level, proactively meeting our customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email as required.

Essential Responsibilities:  
  • Actively promotes the company’s products and services utilizing established sales principles and communicating the company’s value propositions to customers
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitors’ actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quote and quote follow up
  • Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Using knowledge of the market and competitors, identifies and develops the company’s unique selling propositions and differentiators
  • Develops a thorough knowledge of products in the company catalog as well as products our vendors offer
  • Creates and maintains account management plan
  • Assists walk-in customers and responds to inbound sales calls and emails
  • Places outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Provides quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Addresses sales backlog issues to ensure accurate and expedient order shipment
  • Accurately enters and acknowledges orders
  • Performs shipping, receiving and inventory duties as required
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree
  • Five years of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications and products and/or complete knowledge of company catalog
  • Ability to lift/move up to 20 pounds and occasionally lift/move up to 70 pounds
  
To apply for the role of Business Development Manager, please send your resume to hr@kele.com. 

Account Executive - Central Texas     
 
The Account Executive is responsible for generating revenue from potential customers and increasing wallet share of existing customers by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company. The Account Executive works with mid and senior level management, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Actively promotes the company’s products and services utilizing approved sales principles and communicating our value propositions to customers 
  • Directs, monitors, and consolidates Salesforce and/or other data in order to jointly develop account strategies and tactics with the team and to maintain accuracy in the sales pipeline
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quote and quote follow-up monthly, quarterly and annually
  • Develops and implements sales strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with branch team members/vendors as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers 
 
Preferred Qualifications:   
  • Minimum of 5 years of related experience and thorough knowledge of BAS applications, products and market, to include the solutions/services the company provides, the company’s competitors, customers, consultants, contractors, and end users 
  • Undergraduate/bachelor’s degree preferred; high school diploma or equivalent required 
  • Tridium certification or CEM preferred but not required 
  • Proficiency in customer service skills, proactive telephone and face-to-face selling skills and the ability to interpret customer responses in order to increase business development and attain maximum wallet share 
  • Advanced in Microsoft Office applications to include Word, Excel and Outlook; ability to learn and use company software 
  • Ability to travel up to 100% of the time 
  • A valid driver’s license and clean driving record 
  
To apply for the role of Account Executive, please send your resume to hr@kele.com. 

Customer Care Representative - Bensenville, IL    
 
The Customer Care Representative works as part of a team to proactively meet our customers’ expectations by delivering exceptional customer service while assisting them in choosing the correct product, specifying process instrumentation, valves and hygienic equipment.

Essential Responsibilities:  
  • Provides quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Accurately enters and acknowledges orders placed via phone, fax, mail, and e-mail
  • Builds item cards in the company’s ERP system to include navigating the manufacturer’s price books and literature in order to create and input a model number, minimum description, pricing, vendor, product class code and lead time information
  • Negotiates pricing in order to facilitate sales and/or increase profit margins
  • Supports outside sales and technical sales support teams as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
  • Answers inbound sales calls and emails
  • Places outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Proactively problem solves for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Resolves customer concerns pertaining to products and services
  • Assists customers with use and navigation of the company’s website and catalog
  • Handles literature requests for pricing, data sheets and other requested information
  • Monitors and releases web orders as required
  • Retrieves and accurately enters orders received via customer’s electronic PO portal, acknowledging as necessary
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Minimum of 1 year of related experience
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
  
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com. 

Account Receivable Specialist - Bensenville, IL    
 
The Accounts Receivable Assistant will assist in ensuring that the company receives payment for goods and services offered to customers, records payments to customers' accounts and maintains accounts receivable records.

Essential Responsibilities:  
  • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable
  • Processes lien waivers and Certificates of Insurance
  • Creates invoices according to company practices and submits to customers
  • Releases sales orders upon receipt of payments
  • Maintains and updates customer files, including name or address changes, mergers, or mailing attentions
  • Copies, files, and retrieves materials for accounting as needed
  • Answers and transfers calls
  • Runs reports weekly, monthly and as needed
  • Updates postage and purchases office supplies
  • Allocates inbound mail to departments
  • Coordinates office events
  • Completes new and existing customer and supplier forms
  • Assists with related special projects
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • One year of related work experience
  • Cash application experience
  • Proficiency in Microsoft Office and the ability to learn and use company software
  
To apply for the role of Account Receivable Specialist, please send your resume to hr@kele.com. 

Business Development Specialist - Bensenville, IL    
   
The Business Development Specialist proactively seeks and pursues opportunities to increase our share of wallet with assigned accounts by selling the company’s products, services and solutions, while delivering exceptional customer service.

Essential Responsibilities:  
  • Actively promotes the company’s products and services and assists customers in choosing the appropriate products
  • Utilizes sales principles and communicates the company’s value propositions to customers
  • Prepares and presents quotes/proposals, manages assigned sales pipeline, provides quote follow up and closes sales
  • Responsible for supporting and servicing inbound calls from assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
  • Directs, monitors, and consolidates CRM data to jointly develop account strategies and tactics with the team
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Identifies, promotes and converts sales opportunities into product sales with customers
  • Qualifies accounts to better understand our opportunity to increase share of wallet
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas & call activity
  • Supports the implementation of sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account
  • Presents new products and services and enhances existing relationships
  • Negotiates pricing in order to facilitate sales and/or increase profit margins
  • Works with technical staff and other internal colleagues to meet customer needs
  • Tracks and records activity on accounts and helps to close deals to meet targets
  • Works collaboratively with other team members as necessary to maximize sales opportunities
 
Preferred Qualifications:   
  • Minimum of two years of related work experience 
  • Two to four years of undergraduate work, associate’s degree or applicable certification 
  • Proficiency in Microsoft Office to include Word, Excel and Outlook 
  • Ability to learn and use company software
     
  
To apply for the role of Business Development Specialist, please send your resume to hr@kele.com.