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Our Values Statement

Kele, Inc. is a customer focused, results driven, continuously improving organization that bases all that it does on building trusting relationships both internally and externally.

At Kele, there is nothing wrong with being obsessed. . . so long as it’s with our values! Everything we do must focus on providing outstanding customer service to all of those we serve, both internally and externally. No matter what an associate’s role is here at Kele, each associate’s job impacts our customers. To this end we consider our associates to be our most valuable resource. We want our associates to think of our company as a dynamic and rewarding place in which to work!

Every member of the Kele team plays a key role in our mantra of: “We Make It Easy.”

Our associates must be committed to the following:
  • Acting in a professional and courteous manner toward our customers, our vendors, fellow associates, and our communities. (Being Customer Focused) 
  • Performing our duties and responsibilities in a competent, prompt, and professional manner. (Building Trusting Relationships) 
  • Doing the very best we can in all that we do. (Being Results Driven) 
  • Striving to get better at whatever we are doing. (Seeking Continuous Improvement) 

A Great Place to Work

In addition to offering competitive salaries, tuition reimbursement, and opportunities for career progression, we offer a large selection of benefits to help promote our associates’ health and well being, including:
  • Medical, vision, and dental insurance 
  • 401(k) with company match 
  • Short and long term disability insurance 
  • Basic life and AD&D 
  • Supplemental life insurance 
  • Employee Assistance Program (EAP) 
  • Paid time off 
  • Company paid holidays 

A Great Place to Play

At Kele, we believe in working hard, but we also value a work/life balance. Not only do our associates receive paid time off and company paid holidays, we also regularly provide opportunities for our associates to attend local events, such as concerts and professional sporting events. 

A Great Place to Serve

Kele believes in serving the community. We partner with local nonprofit organizations such as Youth Villages, American Cancer Society, and the Ronald McDonald House, to provide our associates with the opportunity to volunteer and give back to the communities in which we live and work.

If you want to be part of an organization that provides a great place to work, play, and so much more, then Kele may be the place for you!
Kele Careers Divider 
 
Technical Sales Support Specialist - Memphis, TN       
 
The Technical Sales Support Specialist provides technical expertise, guidance, and support to both internal and external customers for Kele products and services.
 
Essential Responsibilities: 
  • Provides exceptional personal customer service to all internal and external customers;
  • Logs all internal and external correspondence in applicable database;
  • Investigates and resolves customer concerns;
  • Serves as a primary resource for product questions and product application information for all internal and external customers;
  • Assists with project specification and drawing reviews and completes project take-offs;
  • Assists with panel estimating to include technical drawing reviews and product selections;
  • Efficiently and effectively provides technical expertise in support of sales interactions and assists with the processing of orders, while identifying opportunities to increase sales;
  • Provides assistance as overflow support for sales calls as necessary;
  • Updates appropriate repository with query solutions, identified product shortcomings/ solutions and technical solutions developed for customers;
  • Attends, develops, constructs, and records training sessions and maintains technical proficiency on all issues that are applicable to our customers and industry;
  • Provides a regular cadence of technical training to the sales team;
  • Assists Product Managers with product testing and evaluation, preparation, review, and maintenance of technical literature as well as other related items;
  • Keeps Product Managers informed on product issues, opportunities for new products, and product trends
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree or applicable certification;
  • Minimum of five years of related work experience;
  • Advanced knowledge of the BAS industry and BAS applications and products;
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
  
To apply for the role of Technical Sales Support Specialist, please send your resume to hr@kele.com.   

Sales Consultant - Memphis, TN    
 
The Sales Consultant generates revenue from select accounts and increases wallet share of existing customers by networking, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company.

Essential Responsibilities:  
  • Actively promotes Kele’s products and services utilizing ASLAN Sales principles and communicating Kele’s value propositions to customers
  • Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service
  • Directs, monitors and consolidates Salesforce data in order to jointly develop account strategies and tactics with the team
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and Kele’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify customer needs and opportunities, learn about the customer’s business, our competitors’ actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quotes and quote follow up
  • Receives and services inbound calls from team-affiliated customers while periodically handling roll-over calls from other teams as call volumes dictate
  • Daily completion of cases assigned to the respective team queue
  • Supports sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account
  • Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Follows all pricing guidelines in issuing product quotes and develops/maintains a thorough understanding of Kele’s processes and procedures
  • Develops a thorough knowledge of products in the Kele catalog as well as products our vendors offer
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of two years of related work experience
  • Must be able to demonstrate a proficiency in customer service skills and proactive telephone selling skills, with the ability to interpret customer responses
  • Ability to learn and use company software
  • Knowledge of BAS applications and products preferred
 
To apply for the role of Sales Consultant, please send your resume to hr@kele.com. 

Senior Sales Consultant - Memphis, TN    
 
The primary role of the Senior Sales Consultant is to generate revenue from potential customers and increase wallet share of existing customers by networking, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company. The Senior Sales Consultant works with low- to mid-level management, sales, estimators, project managers and buyers.

Essential Responsibilities:  
  • Actively promotes Kele’s products and services utilizing ASLAN Sales principles and communicating Kele’s value propositions to customers
  • Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service
  • Directs, monitors, and consolidates Salesforce data in order to jointly develop account strategies and tactics with the team
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and Kele’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quotes and quote follow up
  • Supports sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account
  • Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Follows all pricing guidelines in issuing product quotes and develops/maintains a thorough understanding of Kele’s processes and procedures
  • Develops a thorough knowledge of products in the Kele catalog as well as products our vendors offer
  • Participates in training opportunities and self-study to increase product and industry knowledge and to improve personal performance
 
Preferred Qualifications:   
  • Undergraduate/bachelor's degree
  • Minimum of five years field related work experience
  • General working knowledge of the BAS industry and basic knowledge of BAS applications and products
  • Ability to demonstrate a proficiency in customer service skills and proactive telephone selling skills, with the ability to interpret customer response
 
To apply for the role of Senior Sales Consultant, please send your resume to hr@kele.com. 

Customer Service Representative - Memphis, TN    
 
The primary role of the Customer Service Representative is to work with all Sales and Customer Service team members to proactively meet our customers’ expectations by delivering exceptional customer service to all accounts.

Essential Responsibilities:  
  • Actively promotes Kele’s products and services utilizing ASLAN sales principles and communicates Kele’s value propositions to customers
  • Maintains customer and account information in Salesforce database;
  • Sets up new customer accounts as per requests from the Accounting Department
  • Completes outbound calls to customers for payment information
  • Escalates complex cases to Senior Customer Service Team
  • Releases web holds from orders
  • Enters portal orders
  • Inputs address information into Amazon orders
  • Rotates with front desk duties
  • Acts as an overflow resource for Salesforce team cases
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Minimum one year related work experience
  • Ability to learn and use company software
 
To apply for the role of Customer Service Representative, please send your resume to hr@kele.com. 

Distribution Clerk I - Memphis, TN    
 
 
The Distribution Clerk is expected to demonstrate the ability to work in a safe manner, ensure accuracy in all transactions, and meet or maintain the position’s production requirements.

Essential Responsibilities:  
 
    Outbound: 
 
    Verifies and keeps records on outgoing shipments and prepares items for shipment by performing the following duties:
  • Compares identifying information and counts, weighs, or measures items of outgoing shipments to verify information against shipping orders or other records
  • Package SKU’s as instructed using correct packing materials
  • Process shipments using provided shipping system following all instructions
  • Affixes shipping labels on packed cartons or identifying shipping information on cartons
  • Posts weights for shipping charges
  • Examines outgoing shipments to ensure shipments meet specifications
  • Stocks and prepares workstation with shipping materials and supplies
 
    Inbound: 
 
    Receives, stores, and issues equipment, material, supplies, merchandise, or parts and compiles stock records in warehouse by performing the following duties: 
  • Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or packing list and examines stock to verify conformance to specifications
  • Communicates inaccuracies on inbound SKU’s to Receiving Supervisor and stages freight in question as directed (OSD storage), marking paperwork as needed
  • Stores articles in bins, on floor, or on shelves, according to identifying information such as part number, size, system directions or type of material
  • Transfers receipts to stocking zone, storing in overstock if needed; completes put away of non-conveyable receipts
  • Handles inbound personal packages as directed (keeps log and forwards to mail room)
  • Verifies inbound items are shelf/saleable ready; labels/re-packs as needed
  • Stocks parts transferred from other facilities and fills out internal documents as needed
  • Opens, logs, and transfers returned goods to the Returns department and helps re-box and stock large returned goods
  • Forwards return transfer documents to Receiving Supervisor for adjustments
  • Cuts stock to size to fill order
  • Moves or transports material or supplies to other departments
  • Helps Zone Pickers with large items requiring the use of powered lifts
  • Backup domestic shipping as needed  
   Picking: 
 
   Replenishes and picks customer orders while maintaining a neat and orderly work environment within establishments by performing the following duties: 
  • Uses RF equipment to pick customer orders, work orders, shipping orders, or replenishments as well as determining items to be moved, gathered, or distributed while maintaining production standard
  • Conveys materials and items from receiving areas/conveyor belt to stocking or other storage areas
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as home location, size, type, style, color, or product code
  • Picks customer orders from stock and places orders on pallets or carts, or conveys orders to packing station or shipping department
  • Verifies materials are marked with identifying information
  • Opens boxes, pallets and other containers
  • Counts items for distribution within DC to ensure conformance to company standards
  • Uses handheld RF equipment to enter records
  • Can be certified to drive electric lift to transport stored items from stock locations to shipping stations
 
Preferred
 Qualifications:    
  • High School diploma or equivalent
  • Required to lift/move up to 20 pounds and occasionally lift/move up to 70 pounds
 
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com. 

Mechanical Assembler/Packer - Memphis, TN    
 
The Mechanical Assembler/Packer selects and prepares panel enclosures for panel construction, completes final inspection and packs the units and accompanying accessories for shipment per customer specific requirements, coordinates with Kele shipping department for delivery to customers.

Essential Responsibilities:  
  • Prepare panel enclosures for panel build process
  • Prewire panels when appropriate
  • Visually inspect and pack panels for daily shipments
  • Examine stock to verify conformance to specifications
  • Communicate inaccuracies on product to appropriate manager
  • Assume direct responsibility for packing activities
  • Construct, when appropriate, panel crating to protect enclosure shipment
  • Maintain inventory levels on panel packing supplies
  • Verify correct parts and quantity received, along with proper paperwork
  • Move all prepared panel enclosures to correct location
  • Clean and maintain work area
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • One to three years of mechanical assembly, carpentry, or electrical experience
 
To apply for the role of Mechanical Assembler/Packer, please send your resume to hr@kele.com. 

Assembler - Memphis, TN    
 
 
The Assembler assembles various temperature controls and interface products by performing the following duties:

Essential Responsibilities:  
  • Places parts in specified relationship to each other
  • Support efforts in assigned area based on policy and work instructions
  • Bolts, clips, screws or otherwise fastens parts together
  • Cut, strip and mount electrical wire in assemblies
  • Works at different work stations as production needs require
  • Organizes parts to be assembled in a production type process
  • Consistently reaches established daily productivity goals
  • Cleans and maintains work area
  • Other duties may be assigned
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Basic computer skills required
  • May be required to use RF equipment
 
To apply for the role of Assembler, please send your resume to hr@kele.com. 

Account Executive (Industrial) - Chicago, IL    
 
The Account Executive is responsible for generating revenue from potential industrial process customers and increasing wallet share by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company. The Account Executive works with senior level management, business development managers, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Uses company provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions, our technology and the customer’s industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, calendar activity, quote, opportunity and project lead follow up monthly, quarterly and annually
  • Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree preferred
  • Minimum of five years of related work experience
  • Technical, electrical and mechanical aptitude
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • Excellent communication skills
  • Ability to travel occasionally
  • Valid driver’s license and clean driving record   
 
To apply for the role of Account Executive, please send your resume to hr@kele.com. 

Application Engineer - Seattle, WA    
 
The Application Engineer provides application and product selection support, technical expertise and training to both internal and external customers and is responsible for programming equipment controllers and controls projects.

Essential Responsibilities:  
  • Provides application and product selection support
  • Creates quotes and estimates for products and solutions
  • Facilitates technical sales and end user presentations
  • Provides product and application technical support and training
  • Serves as a primary resource for product questions and product application information for internal and external customers
  • Programs equipment controllers and provides start-up assistance for new customers
  • Development of software library
  • Conducts new product testing and vetting
  • Investigates problems, develops solutions, and makes recommendations
  • Creates custom program modules in Niagara AX and N4
  • Attends, develops, constructs, and records training sessions and maintains technical proficiency on all issues that are applicable to our customers and industry
  • Conducts take-offs from architectural and/or mechanical prints/specifications
  • Visits customer job sites, conducting walk-throughs in order to view existing components and recommend functional replacements
 
Preferred Qualifications:   
  • Minimum of 2 years of related work experience
  • Undergraduate/bachelor’s degree and applicable certification(s)
  • Advanced in Microsoft Office and the ability to learn and use company software
  • Industry experience in multi-vendor DDC control products and communication protocols
  • Advanced knowledge of IT network principles for DDC systems
  • Advanced HVAC mechanical background and systems knowledge
  • Niagara AX and N4 certification
  • Honeywell WEBS and Johnson FX certification preferred but not required
  • Valid driver’s license for limited travel as needed  
 
To apply for the role of Application Engineer, please send your resume to hr@kele.com. 

Customer Care Representative - Seattle, WA    
 
 
The Customer Care Representative works as part of a team to proactively meet our customers’ expectations by delivering exceptional customer service.

Essential Responsibilities:  
  • Provide exceptional customer service to customers on the phone, via email and/or at the sales counter
  • Answer inbound sales calls and emails, providing quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate & expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, and e-mail
  • Proactively problem solve for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Assist customers with use and navigation of the company website and catalog
  • Handle literature requests for pricing, data sheets and other requested information
  • Place outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Support outside sales team as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Minimum of 1 year of related experience
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
 
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com. 

Distribution Clerk I - Seattle, WA    
 
The Distribution Clerk is responsible for picking, shipping and receiving while ensuring safe and efficient warehouse operations.

Essential Responsibilities:  
  • Outbound shipping tasks to include verifying and keeping records on outgoing shipments and preparing items for shipment
  • Inbound tasks to include receiving, storing, and issuing equipment, material, supplies, merchandise, or parts and compiling stock records in the warehouse
  • Picking tasks to include replenishing and picking customer orders
  • Process warranties and returns
  • File shipping and receiving documents on a daily basis
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Basic computer skills
  • Ability to work in a safe manner while ensuring accuracy in all transactions and to meet and maintain the position’s production requirements
  • Ability to lift/move up to 20 pounds unassisted
  
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com. 

Branch Service Support Specialist - Portland, OR     
 
The Branch Service Support Specialist will be responsible for answering and processing incoming phone calls from customers and other departments, providing exceptional service and assistance to our customers, entering orders and information into the company’s operating systems, maintaining warehouse operations and assisting with projects and clerical duties as needed.

Essential Responsibilities:  
  • Performs clerical and office duties as needed to support the branch
  • Enters and acknowledges quotes and orders placed via fax, mail, and e-mail
  • Answers incoming phone calls, qualifies those calls, and forwards them to the appropriate personnel/department
  • Responds to general account questions from customers via phone or email
  • Assists with product pricing in company's operating system
  • Coordinates training events and miscellaneous company events
  • Manages office technology to include phone system issues, printers and scanners, escalating issues to information technology support as needed
  • Maintains office supply inventory
  • Maintains a variety of manual and electronic documents, files, and records for the purpose of accurately documenting activities and/or providing materials and reliable resource information
  • Enforces policies and procedures to ensure efficient, effective and safe operations to include conducting regular workspace reviews for any safety issues and reporting results to Safety Team
  • Maintains all warehousing operations to include outbound shipping, inbound receiving and order fulfillment tasks
  • Opens, logs and transfers returned goods
  • Assists branch with a wide variety of projects as assigned
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Two years of administrative and/or customer service experience
  • Strong oral and written communications skills
  • Ability to use Microsoft applications (Word, Excel, Outlook)
  • Excellent data entry skills, with attention to detail
  • Initiative to take on new responsibilities and learn new things
  • Ability to lift and move up to 70 pounds
  
To apply for the role of Branch Service Support Specialist, please send your resume to hr@kele.com. 

Account Executive (BAS) - Portland, OR    
 
 
The primary role of the Account Executive is to generate revenue from potential commercial customers and increase wallet share of existing customers by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company. The Account Executive works with mid and senior level management, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Actively promotes the company’s products and services utilizing approved sales principles and communicating our value propositions to customers
  • Directs, monitors, and consolidates Salesforce and/or other data in order to jointly develop account strategies and tactics with the team and to maintain accuracy in the sales pipeline
  • Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quote and quote follow-up monthly, quarterly and annually
  • Develops and implements sales strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with branch team members/vendors as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Minimum of 5 years of related experience and thorough knowledge of BAS applications, products and market, to include the solutions/services the company provides, the company’s competitors, customers, consultants, contractors, and end users
  • Undergraduate/bachelor’s degree preferred; high school diploma or equivalent required
  • Proficiency in customer service skills, proactive telephone and face-to-face selling skills and the ability to interpret customer responses in order to increase business development and attain maximum wallet share
  • Advanced in Microsoft Office applications to include Word, Excel and Outlook; ability to learn and use company software
  • Ability to travel up to 100% of the time
  • A valid driver’s license and clean driving record
 
To apply for the role of Account Executive (BAS), please send your resume to hr@kele.com. 

Special Projects Coordinator - Portland, OR     
 
The Special Projects Coordinator will provide expertise and coordination to DDC contractors and vendors in order to meet the sales goals of the company, especially in the area of special products, projects and quotations while ensuring that sales and product licensing comply with company and vendor restrictions.

Essential Responsibilities:  
  • Assist customers with product selection, write quotes and orders, special order parts and software as needed, and ensure correct part numbers are being ordered
  • Obtain special vendor pricing for targeted projects to maintain planned margins
  • Handle all inquiries/sales of automation products to ensure sales comply with company and vendor restrictions
  • Ensure that all necessary product information has been gathered in order to build controller licenses on vendor websites
  • Maintain database of orders/items involving serial numbers or license keys
  • Assist customers with software license issues
  • Establish best practice methods with vendors for product types and licensing websites; relay information to all locations
  • Assist customers on product or pricing errors; involve vendors as needed
  • Process return and warranty items; facilitate vendor product testing
  • Educate customers on vendor buying programs
  • Assist customers in getting set up with vendor contractor websites
  • Process returns with vendors
  • Set up contractor access for vendor websites and correct any issues with accounts
  • Gather customer’s project bid/spec requirements and work with vendor quoting services
  • Create pricing spreadsheets for automation vendors to be posted on MIControls’ website; highlight restricted products to inform sales team to refer inquiries to the DDC department
  • Review and set up items inventory system to include setting inventory levels as needed
  • Review received restricted items for transfer to other locations to ensure availability of products
  • Purchase stock for items requiring special needs/notations ensuring freight free order is achieved
  • Pull parts to ship
 
Preferred Qualifications:   
  • Minimum of five years of work related experience
  • High school diploma or equivalent
  • Proficiency in Microsoft Office applications to include Word, Excel and Outlook; ability to learn and use company software
  • Basic knowledge of BAS applications and products
  
To apply for the role of Special Projects Coordinator, please send your resume to hr@kele.com. 

Application Engineer - Weymouth, MA     
 
The Application Engineer assists the engineering team in the design and development of project-specific automatic temperature control solutions and is involved in a wide range of engineered projects, implementing the newest technology in the building automation industry.

Essential Responsibilities:  
 
Pre-Design
  • Review project plans and specification documents and perform job specific take-offs to outline necessary mechanical equipment and controls 
  • Assist in the estimating and quoting process 
  • Perform valve and damper sizing calculations  
  • Develop valve and damper schedules  
  • Develop point lists and rough hand sketches of the various control systems identifying components and control strategies  
  • Develop a list of submittal drawings to be used as a guideline for system design  
  • Make contact with the customer and obtain all necessary mechanical equipment data sheets relative to the project  
  • Contact the mechanical consulting engineer to clarify system requirements, if necessary  
Control System Design
  • Transfer pre-design planning into detailed AutoCAD drawings to include wiring diagrams, control equipment model numbers, controller settings, component configuration requirements and detailed sequences of operation
  • Develop bill of materials
  • Generate and assemble the required submittal documents (AutoCAD drawings and component data sheets) and submit to customer for approval
  • After the submittal is returned from the customer, make necessary changes required as a result of the approval process
Closeout
  • Obtain “as built” changes from the field foreman reflecting any changes to the project
  • Generate Operation and Maintenance manuals prior to submitting them to the customer
  • Generate all other closeout documents that might be required   
 
 
Preferred Qualifications:    
  • Undergraduate/bachelor’s degree and applicable certification(s), including AutoCAD 
  • Minimum of two years of related work experience
  • Advanced in Microsoft Office and AutoCAD as well as the ability to learn and use company software
  • Knowledge of HVAC systems and design
 
To apply for the role of Application Engineer, please send your resume to hr@kele.com. 

Distribution Clerk I - Weymouth, MA     
 
 
The Distribution Clerk is responsible for picking, shipping and receiving while ensuring safe and efficient warehouse operations.

Essential Responsibilities:  
  • Outbound shipping tasks to include verifying and keeping records on outgoing shipments and preparing items for shipment
  • Inbound tasks to include receiving, storing, and issuing equipment, material, supplies, merchandise, or parts and compiling stock records in the warehouse
  • Picking tasks to include replenishing and picking customer orders
  • Process warranties and returns
  • File shipping and receiving documents on a daily basis

Preferred Qualifications:     
  • High School diploma or equivalent
  • Basic computer skills
  • Ability to work in a safe manner while ensuring accuracy in all transactions and to meet and maintain the position’s production requirements
  • Ability to lift/move up to 20 pounds unassisted
 
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com. 

Customer Care Representative - Bensenville, IL    
 
The Customer Care Representative works as part of a team to proactively meet our customers’ expectations by delivering exceptional customer service while assisting them in choosing the correct product, specifying process instrumentation, valves and hygienic equipment.

Essential Responsibilities:  
  • Provides quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Accurately enters and acknowledges orders placed via phone, fax, mail, and e-mail
  • Builds item cards in the company’s ERP system to include navigating the manufacturer’s price books and literature in order to create and input a model number, minimum description, pricing, vendor, product class code and lead time information
  • Negotiates pricing in order to facilitate sales and/or increase profit margins
  • Supports outside sales and technical sales support teams as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
  • Answers inbound sales calls and emails
  • Places outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Proactively problem solves for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Resolves customer concerns pertaining to products and services
  • Assists customers with use and navigation of the company’s website and catalog
  • Handles literature requests for pricing, data sheets and other requested information
  • Monitors and releases web orders as required
  • Retrieves and accurately enters orders received via customer’s electronic PO portal, acknowledging as necessary
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Minimum of 1 year of related experience
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
  
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com. 

Sales Consultant - Austin, TX    
 
 
The Sales Consultant works with all branch team members to proactively meet our customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email.

Essential Responsibilities:  
  • Assist walk-in customers and respond to inbound sales calls and emails
  • Place outgoing phone calls to customers in order to obtain required information to complete the sale of a previously ordered product or service
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate and expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, e-mail and/or customer’s electronic PO portal
  • Proactively problem solve for customers who have experienced an error with their order and follow up to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Support automation contractors with software licensing
  • Perform shipping, receiving and inventory duties as required
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of one year of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications and products and/or complete knowledge of company catalog
  • Ability to lift/move up to 20 pounds unassisted
 
To apply for the role of Sales Consultant, please send your resume to hr@kele.com. 

Branch Manager - Oklahoma City, OK and Fort Worth, TX    
 
 
The Branch Manager will lead the branch’s operations in order to meet the company’s objectives.

Essential Responsibilities:  
  • Leads and manages the team within assigned branch in order to increase sales to customers by proactively offering the company’s products and services and delivering exceptional customer service
  • Manages the branch team and carries out supervisory responsibilities to include staffing, training, and performance evaluations for direct reports
  • Responsible for proper execution of product quotes, order entry, order follow up, product and application information, technical support and other requests as required by the customer
  • Maintains a player/coach position, as required, in order to meet all business objectives
  • Recommends/implements corrective services and initiates actions to address customer concerns
  • Develops, implements, and monitors Branch operating policies and procedures that will ensure effective and efficient production while meeting company mission
  • Develops working knowledge of products in the catalog and other products our vendors offer
  • Identifies parts and pricing, and suggests additional products as appropriate to the customer
  • Works closely with leadership to accomplish targeted EBITDA for the annual operating plan
  • Directs warehouse shipping and receiving activities of the branch and oversees inventory control to ensure all physical locations and inventory counts are correct, stocking locations are up-to-date and properly labeled, and cycle count processes are followed
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree preferred and a minimum of 5 years of related work experience, or equivalent combination of education and experience
  • Must have knowledge of BAS applications and products and/or have complete knowledge of company catalog, as well as enhanced knowledge of BAS B2B sales concepts and a general working knowledge of BAS industry including the role of the company’s customers, consultants, contractors, and end users.
  • Proficiency in Microsoft Office and the ability to learn and use company software
 
To apply for the role of Branch Manager, please send your resume to hr@kele.com. 


Manager, Branch Operations - Dallas, TX    
 
The Manager, Branch Operations will be responsible for leading the branch management team and overseeing branch operations, establishing, continuously improving and ensuring adherence to operational policies, procedures and processes in order to meet the company's objectives.

Essential Responsibilities:  
  • Leads branch managers to work as a team to meet TCS goals
  • Directs staffing, training, and performance evaluations for direct reports
  • Oversees and coordinates branch staff development
  • Develops, implements, and monitors department operating policies and procedures
  • Analyzes, approves and controls expenditures of branch operations to conform to budgetary requirements
  • Prepares daily, weekly, monthly, and quarterly reports detailing budgetary statuses and other pertinent information
  • Ensures all branch warehouse facilities, equipment and allocation of space follows TCS guidelines
  • Establishes company procedures and oversees branch compliance in warehousing activities including but not limited to; receiving, put-away, picking, and shipping of customer orders
  • Oversees inventory control of all branches to ensure all physical locations and inventory counts are correct, stocking locations are up-to-date and properly labeled and cycle count processes are followed
  • Oversees and coordinates purchasing, inventory and vendor relationships for the operation
  • Works with other Kele organizations to improve efficiency of the enterprise’s operations
  • Establishes safety procedures and leads safety initiatives for all TCS locations
  • Coordinates leases for all TCS locations
  • Trains and coaches the branch leaders in order to increase sales to customers by proactively offering the company’s products and services
  • Recommends/implements corrective services and initiates actions to address customer concerns
  • Assists with customers as necessary, servicing inbound sales calls and walk-in customers, receiving and submitting product orders, providing product quotes, technical support, product and application information, identifying parts and pricing, and suggesting additional products to the customer as appropriate
  • Leads and/or assists with special projects as required
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree
  • Minimum of seven years of related work experience
  • Proficiency in Microsoft Office applications to include Word, Excel and Outlook; ability to learn and use company software
  • Basic knowledge of BAS applications and products
  • A general working knowledge of BAS industry including the role of the company’s customers, consultants, contractors, suppliers and end users
  • Ability to travel as needed
  • A valid driver’s license and clean driving record
 
To apply for the role of Manager, Branch Operations, please send your resume to hr@kele.com.