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Kele Careers Banner

Our Values Statement

Kele, Inc. is a customer focused, results driven, continuously improving organization that bases all that it does on building trusting relationships both internally and externally.

At Kele, there is nothing wrong with being obsessed. . . so long as it’s with our values! Everything we do must focus on providing outstanding customer service to all of those we serve, both internally and externally. No matter what an associate’s role is here at Kele, each associate’s job impacts our customers. To this end we consider our associates to be our most valuable resource. We want our associates to think of our company as a dynamic and rewarding place in which to work!

Every member of the Kele team plays a key role in our mantra of: “We Make It Easy.”

Our associates must be committed to the following:
  • Acting in a professional and courteous manner toward our customers, our vendors, fellow associates, and our communities. (Being Customer Focused) 
  • Performing our duties and responsibilities in a competent, prompt, and professional manner. (Building Trusting Relationships) 
  • Doing the very best we can in all that we do. (Being Results Driven) 
  • Striving to get better at whatever we are doing. (Seeking Continuous Improvement) 

A Great Place to Work

In addition to offering competitive salaries, tuition reimbursement, and opportunities for career progression, we offer a large selection of benefits to help promote our associates’ health and well being, including:
  • Medical, vision, and dental insurance 
  • 401(k) with company match 
  • Short and long term disability insurance 
  • Basic life and AD&D 
  • Supplemental life insurance 
  • Employee Assistance Program (EAP) 
  • Paid time off 
  • Company paid holidays 

A Great Place to Play

At Kele, we believe in working hard, but we also value a work/life balance. Not only do our associates receive paid time off and company paid holidays, we also regularly provide opportunities for our associates to attend local events, such as concerts and professional sporting events. 

A Great Place to Serve

Kele believes in serving the community. We partner with local nonprofit organizations such as Youth Villages, American Cancer Society, and the Ronald McDonald House, to provide our associates with the opportunity to volunteer and give back to the communities in which we live and work.

If you want to be part of an organization that provides a great place to work, play, and so much more, then Kele may be the place for you!
Kele Careers Divider 
 
Applications Developer - Memphis, TN        
 
The Applications Developer is responsible for monitoring, administering, implementing best practices, and overall daily technical support of the Microsoft Dynamics Great Plains, FASCOR, and Microsoft SQL systems.

This role is also responsible for all aspects of Great Plains ERP application support, FASCOR WMS/TMS support, pricing engine support, and operational development including maintaining, configuring and updating the system, security, integration, administering the change control process, providing technical support, implementing new functionality, vendor management, application standards, and supporting best practices.

 
Essential Responsibilities: 
  • Support and maintain the Microsoft Dynamics GP and FASCOR WMS/TMS environments including Production, QA, and Test for Kele and its subsidiaries;
  • Support and maintain pricing engine and platform for Kele Commercial;
  • Collaborate daily with IT staff to build business knowledge and support continuous improvements on processes and integration projects;
  • Partner with IT, Accounting, Operations, and other areas of the business to implement application changes for process improvement;
  • Serve as the Microsoft Dynamics GP application subject matter expert for integration and daily support initiatives, acting as lead and providing end user support for GP and related third-party application related requirements;
  • Administer security roles, change control processes, and tasks in compliance with corporate policies;
  • Proactively monitor application health, documenting application support processes and issue resolutions;
  • Plan, manage, and support required application upgrades;
  • Create and maintain SQL scripts, queries, stored procedures and ad hoc reports;
  • Code, test, debug, document, implement and maintain software applications following SDLC standards;
  • Develop, maintain, and replace legacy customizations for Great Plains using Visual Studio and C# .NET;
  • Assist in solving production problems in a timely manner, including off hours and weekend support when necessary.
 
Preferred Qualifications:   
  • Bachelor's degree and applicable certification(s) with 5+ years relevant work experience;
  • Strong knowledge on the use and administration of MS Dynamics GP 2018 and MS SQL Server;
  • Strong development experience in SSMS and/or Visual Studio creating ETL applications, and/or SSIS packages;
  • Strong experience creating and supporting integrations between Great Plains and other applications;
  • Must have Visual Studio, C#, .NET, and Visual Basic Script experience;
  • Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development);
  • Experience with Git workflow;
  • Solid understanding of financial systems, data analysis, budgeting and business operations;
  • Experience developing and deploying reports in SQL Server Reporting Services (SSRS);
  • Superior analytical and problem-solving capabilities;
  • A strong strategic and business mindset with excellent organizational and leadership skills;
  • Outstanding communication and interpersonal abilities.
  
To apply for the role of Application Developer, please send your resume to hr@kele.com.   

Director, Accounting - Memphis, TN    
 
The Director, Accounting is a key asset to the operation of the company. Responsible for the planning and executing of all assigned accounting and financial functions. Primary responsibilities include leading the monthly close process, billings to clients for products & services provided, collection of accounts receivable, supervising accounts payable, monthly reporting, maintaining adequate internal controls, asset management and cash management.

The Director, Accounting will also be part of a team that creates and implements policies and procedures to identify, resolve, and document accounting issues in addition to creating procedures to make the close and reporting processes more efficient and accurate.

Essential Responsibilities:  
  • Oversee critical accounting functions, including inventory accounting and controls, intercompany accounting, accounts payable as well as credit and collections;
  • Implement, document, and maintain adequate and effective internal controls and process documentation;
  • Manage intercompany balances and reporting between business unit and corporate accounting;
  • Play a key role in the monthly accounting close process including analytical review of the monthly operating results to ensure complete and accurate accounting records are maintained;
  • Review and approval of journal entries and account reconciliations;
  • Accurate and timely production of monthly/quarterly/year-end financial reporting schedules;
  • Implement, document, and maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting;
  • Proper analytical review of the operations from a balance sheet, income statement, and cash flow perspective as well as an overall business perspective;
  • Perform cash projections to effectively manage cash balances and maximize the return on any excess cash balances;
  • Support external financial audit and the preparation of annual tax return with outside CPA firm;
  • Complete other ad hoc reporting requirements and data analytics using query-based reporting;
  • Any other responsibilities that may be assigned from time to time.
 
Preferred Qualifications:   
  • Bachelor's and/or Master’s degree in Business Administration/Accounting with an emphasis in accounting;
  • Minimum of five years of related work experience in the accounting and finance sector, “Big Four” or national accounting firm audit experience;
  • Licensed CPA and business combination experience is desirable;
  • Advanced proficiency in MS Office Suite and ability to use job-specific software/hardware/programs;
  • Strong human relations, communication, and analytical skills;
  • Ability to influence and gain the trust of stakeholders at all levels.
 
To apply for the role of Director of Accounting, please send your resume to hr@kele.com.    

Senior Customer Service Representative - Memphis, TN    
 
The primary role of the Senior Customer Service Representative is to work with all Sales and Customer Service team members to proactively meet our customers’ expectations by delivering exceptional customer service to all accounts. The Senior Customer Service Representative works with lower-level management, sales, estimators, project managers and buyers within targeted accounts.

Essential Responsibilities:  
  • Actively promotes Kele’s products and services utilizing ASLAN Sales principles and communicating Kele’s value propositions to customers
  • Directs, monitors, and consolidates Salesforce data in order to jointly develop account strategies and tactics with the team
  • Maintains customer and account notes in Salesforce, manages national, house, and international accounts and activities
  • Manages orders on hold for assigned accounts/teams
  • Handles customer chats
  • Upsells/Cross-sells to increase AOV
  • Generates tasks from inbound calls
  • Assists with customer service team case work as needed
  • Supports international customers/cases
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of two years related work experience
  • Proficient in MS Office and ability to learn and use company software
  • Knowledge of BAS applications and products
 
To apply for the role of Senior Customer Service Representative, please send your resume to hr@kele.com. 

Mechanical Assembler / Packer - Memphis, TN     
 
The Mechanical Assembler/Packer selects and prepares panel enclosures for panel construction, completes final inspection, packs the units and accompanying accessories for shipment per customer specific requirements, and coordinates with Kele shipping department for delivery to customers.

Essential Responsibilities:  
  • Prepares panel enclosures for panel build process;
  • Prewires panel when appropriate;
  • Visually inspects and packs panels for daily shipments;
  • Examines stock to verify conformance to specifications;
  • Communicates inaccuracies on product to appropriate manager;
  • Assumes direct responsibility for packing activities;
  • Constructs, when appropriate, panel crating to protect enclosure shipment;
  • Maintains inventory levels on panel packing supplies;
  • Verifies correct parts and quantity received, along with proper paperwork;
  • Moves all prepared panel enclosures correct location; and
  • Cleans and maintains work area.
   
Preferred Qualifications:   
  • High School diploma or equivalent;
  • Ability to work in a safe manner while ensuring accuracy in all transactions and meets and maintains the position’s production requirements; and
  • Ability to lift up to 40 pounds
 
To apply for the role of Mechanical Assembler/Packer, please send your resume to hr@kele.com. 

Distribution Clerk - Memphis, TN    
 
The Distribution Clerk is expected to demonstrate the ability to work in a safe manner, ensure accuracy in all transactions, and meet or maintain the position’s production requirements in thirty days or less.

Essential Responsibilities:  
 

 
Outbound:

  • Verifies and keeps records on outgoing shipments and prepares items for shipment by performing the following duties:
  • Compares identifying information and counts, weighs, or measures items of outgoing shipments to verify information against shipping orders or other records;
  • Package SKU’s as instructed using correct packing materials;
  • Process shipments using provided shipping system following all instructions.;
  • Affixes shipping labels on packed cartons or identifying shipping information on cartons;
  • Posts weights for shipping charges;
  • Examines outgoing shipments to ensure shipments meet specifications; and
  • Stocks and prepares workstation with shipping materials and supplies.
 
Inbound:

  • Receives, stores, and issues equipment, material, supplies, merchandise, or parts and compiles stock records in warehouse by performing the following duties:
  • Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or packing list and examines stock to verify conformance to specifications;
  • Communicates inaccuracies on inbound SKU’s to Receiving Supervisor and stages freight in question as directed (OSD storage), marking paperwork as needed;
  • Stores articles in bins, on floor, or on shelves, according to identifying information such as part number, size, system directions or type of material;
  • Transfers receipts to stocking zone, storing in overstock if needed; completes put away of non-conveyable receipts;
  • Handles inbound personal packages as directed (keeps log and forwards to mail room);
  • Verifies inbound items are shelf/saleable ready; labels/re-packs as needed;
  • Stocks parts transferred from other facilities and fills out internal documents as needed;
  • Opens, logs, and transfers returned goods to the Returns department and helps re-box and stock large returned goods;
  • Forwards return transfer documents to Receiving Supervisor for adjustments;
  • Cuts stock to size to fill order;
  • Moves or transports material or supplies to other departments;
  • Helps Zone Pickers with large items requiring the use of powered lifts; and
  • Backup domestic shipping as needed.
 
Picking:

  • Replenishes and picks customer orders while maintaining a neat and orderly work environment within establishments by performing the following duties:
  • Uses RF equipment to pick customer orders, work orders, shipping orders, or replenishments as well as determining items to be moved, gathered, or distributed while maintaining production standard;
  • Conveys materials and items from receiving areas/conveyor belt to stocking or other storage areas;
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as home location, size, type, style, color, or product code;
  • Picks customer orders from stock and places orders on pallets or carts, or conveys orders to packing station or shipping department;
  • Verifies materials are marked with identifying information;
  • Opens boxes, pallets and other containers;
  • Counts items for distribution within DC to ensure conformance to company standards;
  • Uses handheld RF equipment to enter records; and
  • Can be certified to drive electric lift to transport stored items from stock locations to shipping stations.
 
Preferred Qualifications:   
  • Ability to work in a safe manner while ensuring accuracy in all transactions and to meet and maintain the position’s production requirements
  • Ability to lift/move up to 20 pounds and occasionally lift/move up to 70 pounds
  • Close vision, peripheral vision, depth perception, and ability to adjust focus
  • High School diploma or equivalent
 
To apply for the role of Distribution Clerk, please send your resume to hr@kele.com. 

Customer Care Representative - Seattle, WA    
 
The Customer Care Representative works as part of a team to proactively meet our customers’ expectations by delivering exceptional customer service.

Essential Responsibilities:  
  • Provide exceptional customer service to customers on the phone, via email and/or at the sales counter
  • Answer inbound sales calls and emails, providing quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate & expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, and e-mail
  • Proactively problem solve for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Assist customers with use and navigation of the company website and catalog
  • Handle literature requests for pricing, data sheets and other requested information
  • Place outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Support outside sales team as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
 
Preferred Qualifications:   
  • High School diploma or equivalent
  • Minimum of 1 year of related experience
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
 
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com. 

Account Executive (Industrial) - Indiana / Western Kentucky 
 
The Account Executive is responsible for generating revenue from potential industrial process customers and increasing wallet share by networking, visiting, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company. The Account Executive works with senior level management, business development managers, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Uses company provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions, our technology and the customer’s industry
  • Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, calendar activity, quote, opportunity and project lead follow up monthly, quarterly and annually
  • Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
  • Creates and maintains account management plan for all assigned accounts
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree preferred
  • Minimum of five years of related work experience
  • Technical, electrical and mechanical aptitude
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • Excellent communication skills
  • Ability to travel occasionally
  • Valid driver’s license and clean driving record
 
To apply for the role of Account Executive (Industrial), please send your resume to hr@kele.com.  

Strategic Account Executive (Industrial) - Northwest Arkansas    
 
The primary role of the Strategic Account Executive is to generate revenue from potential industrial process customers and increase wallet share by networking, visiting, calling or other means. They are required to grow and retain existing accounts by adding value through improved engineered solutions and services to convince customers to increase their business volume with the company. The Strategic Account Executive works with senior level management, business development managers, inside branch sales and technical staff, and marketing.

Essential Responsibilities:  
  • Uses company-provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel
  • Utilizes critical thinking skills and understanding of how our products are applied to identify how applications could be improved, resulting in increased throughput, reduced downtime, and documented savings for the customer
  • Provides the customer with training on how our products impact production and can minimize maintenance
  • Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
  • Vendor/inventory consolidation and documentation of resulted savings
  • Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitors’ actions, our technology and the customer’s industry
  • Meets and maintains all minimum sales activity levels, to include attainment of sales revenue/margin quotas, calendar activity, quotes, opportunities, and project lead follow-up monthly, quarterly and annually
  • Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
  • Works collaboratively with team members to maximize sales opportunities
  • Creates and maintains account management plan
  • Provides exceptional personal customer service to all internal and external customers
 
Preferred Qualifications:   
  • Undergraduate/bachelor’s degree with engineering orientation
  • Minimum of five years of related work experience in the industrial process marketplace or engineering, maintenance or planning experience in a processing plant
  • Technical, electrical and mechanical aptitude, as well as thorough knowledge of the industrial process market, the company’s competitors, and the solutions/services the company can provide
  • Ability to communicate with clarity and proficiency in proactive face-to-face and telephone selling/customer service skills
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • Ability to travel up to 25% of the time
  • Valid driver’s license and clean driving record
 
To apply for the role of Strategic Account Executive (Industrial), please send your resume to hr@kele.com. 

Sales Consultant - Dallas, TX 
 
The Sales Consultant works with branch team members to proactively meet TCS customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email.

Essential Responsibilities:  
  • Assist walk-in customers and respond to inbound sales calls and emails
  • Place outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate and expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, e-mail and/or customer’s electronic PO portal
  • Proactively problem solve for customers who have experienced an error with their order and follow up to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Support automation contractors with software licensing
  • Perform shipping, receiving and inventory duties as required
 
Preferred Qualifications:   
  • High school diploma or equivalent
  • Minimum of one year of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications and products
  • Ability to lift/move up to 20 pounds unassisted
 
To apply for the role of Sales Consultant, please send your resume to hr@kele.com.