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Kele Careers Banner

Our Values Statement

Kele, Inc. is a customer focused, results driven, continuously improving organization that bases all that it does on building trusting relationships both internally and externally.

At Kele, there is nothing wrong with being obsessed. . . so long as it’s with our values! Everything we do must focus on providing outstanding customer service to all of those we serve, both internally and externally. No matter what an associate’s role is here at Kele, each associate’s job impacts our customers. To this end we consider our associates to be our most valuable resource. We want our associates to think of our company as a dynamic and rewarding place in which to work!

Every member of the Kele team plays a key role in our mantra of: “We Make It Easy.”

Our associates must be committed to the following:
  • Acting in a professional and courteous manner toward our customers, our vendors, fellow associates, and our communities. (Being Customer Focused) 
  • Performing our duties and responsibilities in a competent, prompt, and professional manner. (Building Trusting Relationships) 
  • Doing the very best we can in all that we do. (Being Results Driven) 
  • Striving to get better at whatever we are doing. (Seeking Continuous Improvement) 

A Great Place to Work

In addition to offering competitive salaries, tuition reimbursement, and opportunities for career progression, we offer a large selection of benefits to help promote our associates’ health and well being, including:
  • Medical, vision, and dental insurance 
  • 401(k) with company match 
  • Short and long term disability insurance 
  • Basic life and AD&D 
  • Supplemental life insurance 
  • Employee Assistance Program (EAP) 
  • Paid time off 
  • Company paid holidays 

A Great Place to Play

At Kele, we believe in working hard, but we also value a work/life balance. Not only do our associates receive paid time off and company paid holidays, we also regularly provide opportunities for our associates to attend local events, such as concerts and professional sporting events. 

A Great Place to Serve

Kele believes in serving the community. We partner with local nonprofit organizations such as Youth Villages, American Cancer Society, and the Ronald McDonald House, to provide our associates with the opportunity to volunteer and give back to the communities in which we live and work.

If you want to be part of an organization that provides a great place to work, play, and so much more, then Kele may be the place for you!
Kele Careers Divider 
 
Distribution Clerk I - Memphis, TN   
 
The Distribution Clerk is expected to demonstrate the ability to work in a safe manner, ensure accuracy in all transactions, and meet or maintain the position’s production requirements.
 
Key Responsibilities – Picking - Replenishes and picks customer orders while maintaining a neat and orderly work environment within establishments by performing the following duties: 
  • Uses RF equipment to pick customer orders, work orders, shipping orders, or replenishments as well as determining items to be moved, gathered, or distributed while maintaining production standard;
  • Conveys materials and items from receiving areas/conveyor belt to stocking or other storage areas;
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as home location, size, type, style, color, or product code;
  • Picks customer orders from stock and places orders on pallets or carts, or conveys orders to packing station or shipping department;
  • Verifies materials are marked with identifying information;
  • Opens boxes, pallets and other containers;
  • Counts items for distribution within DC to ensure conformance to company standards;
  • Uses handheld RF equipment to enter records; and
  • Can be certified to drive electric lift to transport stored items from stock locations to shipping stations.
Key Responsibilities – Outbound – Verifies and keeps records on outgoing shipments and prepares items for shipment by performing the following duties: 
  • Compares identifying information and counts, weighs, or measures items of outgoing shipments to verify information against shipping orders or other records;
  • Package SKU’s as instructed using correct packing materials;
  • Process shipments using provided shipping system following all instructions;
  • Affixes shipping labels on packed cartons or identifying shipping information on cartons;
  • Posts weights for shipping charges;
  • Examines outgoing shipments to ensure shipments meet specifications; and
  • Stocks and prepares workstation with shipping materials and supplies.
Required Basic Qualifications:  
  • High School diploma or equivalent; and 
  • Ability to lift /move up to 20 pounds and occasionally lift/move up to 70 pounds 
To apply for the role of Distribution Clerk I, please send your resume to hr@kele.com.  

 
Customer Care Representative - Seattle, WA 
 
The Customer Care Representative works as part of a team to proactively meet our customers’ expectations by delivering exceptional customer service.
 
Key Responsibilities: 
  • Provide exceptional customer service to customers on the phone, via email and/or at the sales counter
  • Answer inbound sales calls and emails, providing quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate & expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, and e-mail
  • Proactively problem solve for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Resolve customer concerns pertaining to products and services
  • Assist customers with use and navigation of the company website and catalog
  • Handle literature requests for pricing, data sheets and other requested information
  • Place outgoing phone calls to customers to obtain required information to complete the sale of a previously ordered product or service
  • Support outside sales team as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
Required Basic Qualifications:  
  • High School diploma or equivalent
  • Minimum of 1 year of related experience
  • Proficiency in Microsoft Office to include Word, Excel and Outlook; ability to learn and use company software
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com. 

 
Sales Consultant - West Dallas, TX    
 
The Sales Consultant works with all branch team members to proactively meet our customers’ expectations by delivering exceptional customer service at the branch sales counter, over the phone and via email.
 
Key Responsibilities: 
  • Assist walk-in customers and respond to inbound sales calls and emails
  • Place outgoing phone calls to customers in order to obtain required information to complete the sale of a previously ordered product or service
  • Provide quotes, order entry, order follow up, product and application information and other requests as required by the customer
  • Address all sales backlog issues to ensure accurate and expedient order shipment
  • Accurately enter and acknowledge orders placed via phone, fax, mail, e-mail and/or customer’s electronic PO portal
  • Proactively problem solve for customers who have experienced an error with their order and follow up to ensure customer satisfaction
  • Assist customers with use and navigation of the company website and catalog
  • Handle literature requests for pricing, data sheets and other requested information
  • Resolve customer concerns pertaining to products and services
  • Support outside sales team as needed through product selection support, quoting, estimating and order creation for medium and large-scope projects
  • Support automation contractors with software licensing
  • Develop a thorough knowledge of products in the company catalog and other products our vendors offer
  • Participate in training opportunities and self-study to increase product and industry knowledge and improve personal performance
  • Perform shipping, receiving and inventory duties as required
Required Basic Qualifications:  
  • High school diploma or equivalent
  • Minimum of one year of related work experience
  • Proficiency in customer service skills and proactive selling
  • Proficiency in Microsoft Office and the ability to learn and use company software
  • General working knowledge of the BAS and/or HVAC industry, BAS/HVAC applications and products and/or complete knowledge of company catalog 
To apply for the role of Sales Consultant, please send your resume to hr@kele.com.