Product Categories
Quick Order
TYPE IT IN
COPY & PASTE

Kele Careers Banner

Our Values Statement

Kele, Inc. is a customer focused, results driven, continuously improving organization that bases all that it does on building trusting relationships both internally and externally.

At Kele, there is nothing wrong with being obsessed. . . so long as it’s with our values! Everything we do must focus on providing outstanding customer service to all of those we serve, both internally and externally. No matter what an associate’s role is here at Kele, each associate’s job impacts our customers. To this end we consider our associates to be our most valuable resource. We want our associates to think of our company as a dynamic and rewarding place in which to work!

Every member of the Kele team plays a key role in our mantra of: “We Make It Easy.”

Our associates must be committed to the following:
  • Acting in a professional and courteous manner toward our customers, our vendors, fellow associates, and our communities. (Being Customer Focused) 
  • Performing our duties and responsibilities in a competent, prompt, and professional manner. (Building Trusting Relationships) 
  • Doing the very best we can in all that we do. (Being Results Driven) 
  • Striving to get better at whatever we are doing. (Seeking Continuous Improvement) 

A Great Place to Work

In addition to offering competitive salaries, tuition reimbursement, and opportunities for career progression, we offer a large selection of benefits to help promote our associates’ health and well being, including:
  • Medical, vision, and dental insurance 
  • 401(k) with company match 
  • Short and long term disability insurance 
  • Basic life and AD&D 
  • Supplemental life insurance 
  • Employee Assistance Program (EAP) 
  • Paid time off 
  • Company paid holidays 

A Great Place to Play

At Kele, we believe in working hard, but we also value a work/life balance. Not only do our associates receive paid time off and company paid holidays, we also regularly provide opportunities for our associates to attend local events, such as concerts and professional sporting events, all at premier venues such as FedEx Forum, the Orpheum Theatre, and AutoZone Park!

A Great Place to Serve

Kele believes in serving the community. We partner with local nonprofit organizations such as Youth Villages, Metropolitan Inter-Faith Association (MIFA), and the Ronald McDonald House, to provide our associates with the opportunity to volunteer and give back to the communities in which we live and work.

If you want to be part of an organization that provides a great place to work, play, and so much more, then Kele may be the place for you!
   
Kele Careers Divider 
 

Solution Sales Specialist 

The Solution Sales Specialist is responsible for receiving and servicing inbound calls from customers and assisting in identifying appropriate parts, providing pricing, and suggesting (up selling) additional materials to the customer.

Key Responsibilities:
  • Receive and service inbound sales calls from customers
  • Receive and submit product orders
  • Identify parts, pricing, and suggest additional products as appropriate to the customer 
  • Provide product quotes, order entry, order follow up, product and application information, and other requests as required by the customer
  • Provide feedback to management on customer response to new products and services
  • Develop working knowledge of products in the Kele catalog and other products our vendors offer
  • Obtain market, customer, and competitor information from customers and disseminate to sales leadership
  • Follow all pricing guidelines in issuing product quotes and develop/maintain a thorough understanding of Kele processes and procedures 
  • Participate in training opportunities and self-study to increase product and industry knowledge as well as improve personal performance
Required Basic Qualifications:
  • One to two years of related work experience
  • Two to four years of undergraduate work or equivalent
  • Proficiency in Microsoft Office to include Outlook, Word, and Excel
  • Must have the ability to learn and utilize Customer Relationship Management software
  • Documented successful telesales experience in a technical industry preferred
  • Must possess superior telephone selling skills 
To apply for the role of Solution Sales Specialist, please send your resume to hr@kele.com.   
 

Customer Care Representative

The Customer Care Representative works as part of a team with all sales team members and Customer Care Team members to proactively meet our customers’ expectations by delivering exceptional customer service to all Kele customers.

Key Responsibilities: 
  • Accurately enter and acknowledge orders placed via phone, fax, mail, and e-mail 
  • Retrieve, accurately enter, and/or acknowledge orders entered via customer’s electronic PO portal
  • Monitor and release web orders as required
  • Address all sales backlog issues to ensure accurate and expedient order shipment 
  • Proactively problem solve for customers who have experienced an error with their order and follow up with same to ensure customer satisfaction
  • Assist customers with use and navigation of the Kele website and catalog
  • Act as an overflow resource for inbound sales calls providing quotes, order entry, order follow up, product and application information, and other requests as required by the customer
  • Handle literature requests for catalogs, pricing, data sheets, and other requested information
  • Resolve customer concerns pertaining to products and services
  • Develop a thorough knowledge of products in the Kele catalog and other products our vendors offer
  • Participate in training opportunities and self-study to increase product and industry knowledge and improve personal performance
  • Place outgoing phone calls to Kele customers to obtain required information to complete the sale of a previously ordered product or service
Required Basic Qualifications: 
  • Three or more years of related work experience
  • Two to four years of undergraduate work or equivalent
  • Proficiency in Microsoft Office to include Outlook, Word, and Excel
  • Must have the ability to learn and utilize Customer Relationship Management software
  • General knowledge of BAS products and applications
 
To apply for the role of Customer Care Representative, please send your resume to hr@kele.com.     
 

Account Executive

The Account Executive is responsible for increasing sales of our wide range of building products and solutions and plays a vital role in ensuring Kele’s future success. Above all, they provide customers with a high quality service.

Key Responsibilities: 
  • Identifying and contacting prospects, the Account Executive enthusiastically promotes Kele’s range of products and seeks to convert as many sales opportunities as possible. 
  • Managing an assigned sales pipeline, the Account Executive forges excellent working relationships with customers and provides them with accurate quotes, negotiating sales within company pricing guidelines.
  • Utilizing and maintaining data in the company’s CRM system, ensuring key customer information is up-to-date
Required Basic Qualifications: 
  • At least three years of technical sales experience selling building automation products in a B2B capacity is preferred
  • A degree would be beneficial, however, this is not essential
  • Strong relationship-building and communication skills
  • Strong experience with utilizing email and a CRM system for sales and marketing including customer follow-up and communication
  • The proven ability to make a large amount of contact via phone and email, utilizing warm leads to grow existing business, as well as generate new business
  • Great negotiating, organization, and time management abilities
  • The demonstrated ability to ask proving questions to identify customer needs and opportunities, as well as a background in closing business 
 
To apply for the role of Account Executive, please send your resume to hr@kele.com.     

 


Director of Sales

The Director of Sales is responsible for maximizing sales of our products and solutions to facilitate business growth and is a driving force behind Kele’s future growth and profitability.

Key Responsibilities: 
  • Providing strategic and tactical leadership by mentoring, coaching, and training the Inside Sales teams in order to enable them to reach their full potential
  • Developing, deploying, and driving departmental goals and objectives using quantitative and qualitative methods
  • Motivating the Inside Sales team to provide a high level of customer service
  • Providing coaching and development of consultative sales techniques
  • Identifying and providing feedback to the organization on opportunities for sales process improvement 
  • Analyzing sales statistics, reports, and market information in order to determine unmet customer requirements and to identify new business development opportunities
  • Liaising with colleagues to develop and implement a sales plan with supporting specifications and documentation
  • Monitoring the company’s cost structure and promoting large project pricing opportunities from customers
  • Effectively working with cross functional partners to maximize business
Required Basic Qualifications: 
  • 5-8 years of sales experience in the building automation service industry; sales management experience preferred
  • A BA and/or BS degree preferred but not required
  • Strong analytical skills
  • Experience in forecasting and pipeline management
  • Demonstrated business and financial acumen
  • Excellent negotiation and communication skills
  • Planning and prioritization abilities 
  • Strong results orientation
 
To apply for the role of Director of Sales, please send your resume to hr@kele.com.